Shipping & Returns

We currently ship within Switzerland as well as to Germany, Austria, and France. Shipping to additional countries is in progress. Subscribe to our newsletter to stay informed.

Shipping fees SWITZERLAND
Standard shipping — CHF 10.00
Free shipping from CHF 50.00 value of goods and for discovery sets and lip balm.

Shipping fees GERMANY, AUSTRIA, FRANCE
Standard Shipping — CHF 20.00
Please note: Customs duties, fees, and VAT are not included and are the responsibility of the customer.

Returns
If you wish to return a product, please send the unopened, original packaging back to the address below. Returns within Switzerland are free of charge, except for wholesale orders. Simply contact us for a prepaid return label. All other orders can be returned within 30 days of shipment for a full refund minus shipping costs. Shipping fees for international returns are the responsibility of the customer. Please note: For health and safety reasons, we cannot accept returns of skincare products. Shipping costs are non-refundable for undeliverable, uncollected, returned, or refused shipments unless the issue was caused by us.

Returns address:
Favorit Ventures GmbH
Logistics
Greifenseestrasse 6
CH-8600 Dübendorf

If you have any questions, please email us at: hello@favoritco.com